Cake Shop Terms & Conditions Generator

Flourish Cake Studio produces celebration cakes, cupcakes, biscuits, and confections for retail sale and bespoke order. By placing an order at our counter, through our website, or via telephone, you agree to the terms detailed below. These terms cover standard counter purchases, custom cake commissions, and wholesale supply arrangements.

Every product we sell is handmade in our licensed kitchen using ingredients sourced from approved suppliers. Our premises handle common allergens including wheat, dairy, eggs, nuts, and soy. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is entirely free from traces of a specific allergen.

Custom cake orders require a design consultation, either in person or via our online briefing form. You will receive a written quotation detailing design, size, flavour, delivery or collection arrangements, and total cost. The quotation forms part of these terms once you confirm and pay the deposit.

We may revise these terms from time to time. Updated versions will be published on our website. Placing a new order after publication means you accept the revised terms.

Our standard range includes layered celebration cakes, cupcakes, cake pops, decorated biscuits, and seasonal items such as Christmas cakes and Easter treats. Counter stock varies daily and is sold on a first-come, first-served basis. We do not hold counter items for collection unless a pre-order has been placed and confirmed.

Bespoke cakes are priced based on size, complexity, flavour, and decoration. A non-refundable deposit of thirty per cent is required to secure your booking, with the remaining balance payable at least seven days before your collection or delivery date. Final design adjustments must be communicated at least ten days before the event. Changes requested after this window may not be possible or may incur additional charges.

Delivery is available within our published service area for an additional fee. Cakes are transported in temperature-controlled vehicles where possible, but we cannot guarantee perfect condition if delivery occurs during extreme heat. You accept responsibility for the cake once it has been handed over at the delivery address.

We offer tasting boxes for bespoke order clients, charged at a flat rate and redeemable against the final order cost. Wholesale enquiries from cafes, restaurants, and event venues are handled under separate commercial terms.