Generate Your Custom Privacy Policy with AI

This Privacy Policy explains how this restaurant collects, processes, stores, and protects the personal data of our guests, website visitors, and individuals who interact with our reservation systems, loyalty programmes, or delivery platforms. This policy applies to all personal data obtained through in-person dining, online ordering, table reservation systems, our website, mobile applications, and any third-party platforms through which we operate.

We are committed to processing your personal data in accordance with applicable data protection legislation, including but not limited to the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. This policy sets out the categories of data we collect, the purposes for which we process that data, the legal bases upon which we rely, and the rights available to you as a data subject.

This policy covers all individuals whose data we may process, including dine-in customers, takeaway and delivery customers, individuals who make reservations, participants in our loyalty or rewards programmes, job applicants, employees, suppliers, and any person who contacts us via our website, email, telephone, or social media channels.

In the course of operating our restaurant, we collect and process several categories of personal data depending on how you interact with us.

Reservation and Contact Data. When you book a table, we collect your name, telephone number, email address, party size, date and time preferences, and any special requests such as dietary requirements or accessibility needs.

Transaction and Payment Data. When you pay for meals or services, we process payment card details, transaction amounts, dates, and times. Card payment processing is handled by PCI-DSS compliant payment processors, and we do not store full card numbers on our systems.

Dietary and Allergy Information. To ensure your safety and comply with food safety regulations, we may collect information about your food allergies, intolerances, or dietary preferences. This data may constitute special category data under applicable legislation and is processed solely for the purpose of preparing safe meals.

Loyalty Programme Data. If you join our loyalty or rewards programme, we collect your name, contact details, visit history, spending patterns, and reward point balances.

CCTV and Security Data. Our premises are monitored by closed-circuit television for the safety and security of guests and staff. CCTV footage is retained for a limited period in accordance with our retention schedule.

Website and Digital Data. When you visit our website or use our app, we may collect IP addresses, browser type, device identifiers, pages viewed, and interaction data through cookies and similar technologies.