Generate Your HR Handbook with AI

Welcome to Hearthstone Kitchen & Bar. Whether you have just tied on your first apron or have been plating dishes with us for years, you are part of a team that believes exceptional dining starts with how we treat each other behind the pass.

This handbook is your reference point for everything that shapes daily life at Hearthstone. It explains the policies, procedures, and expectations that apply to every role, from line cooks and sommeliers to hosts and general managers. It does not replace your individual employment contract. Where any conflict arises between this handbook and your contract, the contract takes precedence.

Restaurant work involves unsociable hours, physical demands, and fast-moving service environments. The policies here have been written with those realities in mind, balancing operational need with your right to fair treatment, clear communication, and a safe workplace. Hearthstone reserves the right to update this handbook at any time. The current version is always available through the staff portal and from your line manager on request.

Hearthstone Kitchen & Bar employs team members across several engagement types. Full-time permanent staff work a standard rota and receive the complete benefits package. Part-time staff receive pro-rated benefits based on contracted hours. Fixed-term contracts cover seasonal peaks such as the December holiday period and summer terrace service. Casual workers are engaged on a shift-by-shift basis with no obligation on either side to offer or accept work.

All new hires enter a three-month probationary period. During probation, your section leader will conduct informal check-ins at weeks two, six, and ten, followed by a formal review before the period ends. Probation assessments in a restaurant environment focus on food safety compliance, speed of service under pressure, teamwork during busy covers, and adherence to Hearthstone's plating and presentation standards.

Your job description sets out your core duties, reporting line, and the section you belong to. Hearthstone operates a structured kitchen brigade and front-of-house hierarchy. If the business needs to adjust your duties, hours, or reporting line, you will be consulted in advance and given reasonable notice of any changes to your terms.